Privacy policy
Effective date: July 12, 2025
ChicLadyEarrings (“we,” “our,” or “us”) operates this website and online store, providing curated jewelry products, tools, content, and services (collectively, the “Services”) through the Shopify platform. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise engage with us.
By accessing or using the Services, you confirm that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with us:
Contact Information: Name, email, phone number, shipping and billing addresses.
Payment Details: Credit/debit card information, transaction data, and billing info (processed securely via Shopify).
Account Information: Login credentials, preferences, and saved items.
Order & Transaction History: Products viewed, purchased, returned, or exchanged.
Communication Data: Messages or inquiries sent through our contact form or email.
Device & Usage Info: IP address, browser type, device details, and how you use our website (via cookies and analytics tools).
2. How We Collect Information
We collect personal information:
Directly from you – when you browse, create an account, place an order, or contact us.
Automatically – via cookies, analytics, and your browser/device.
From third parties – like payment processors, fulfillment partners, and marketing platforms.
Through Shopify – which hosts and powers our store.
3. How We Use Your Information
We use your personal information to:
Fulfill and manage orders, payments, returns, and customer service.
Send order updates and respond to inquiries.
Improve and personalize your shopping experience.
Recommend products based on preferences and behavior.
Provide marketing communications and offers (you can opt out anytime).
Prevent fraud and ensure the security of our website.
Comply with legal obligations and enforce our Terms of Service.
4. How We Share Your Information
We may share your information with:
Shopify – to operate and manage your experience on our store.
Service Providers – including shipping companies, payment gateways, IT support, and marketing tools.
Marketing Partners – to show you relevant ads based on your activity.
Law enforcement or authorities – when legally required.
Business successors – in case of a merger or business transfer.
We never sell your personal information.
5. Shopify & Data Processing
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use. Shopify may process your data to help operate the store, perform analytics, and enhance your shopping experience.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access your personal data.
Request deletion of your data.
Correct or update inaccurate info.
Withdraw consent to marketing.
Restrict or object to data processing.
Receive a copy of your data (data portability).
To exercise these rights, contact us at chicladyearrings@gmail.com. We may need to verify your identity before processing your request.
7. Security and Retention
We implement reasonable safeguards to protect your personal data. However, no system is entirely secure. Please avoid sharing sensitive information over unsecured channels.
We retain your personal data only as long as necessary for the purposes listed above, or as required by law.
8. Children’s Privacy
Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from minors. If you believe a child has provided personal information to us, please contact us to request deletion.
9. Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before submitting any information.
10. International Transfers
Your information may be transferred and processed outside your country, including to the U.S. or Canada. We rely on legally approved mechanisms (e.g., Standard Contractual Clauses) for such transfers where required.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:
chicladyearrings@gmail.com
